Close search panel

Other call charges

To see what allowances are included in your plan, please check your bill on the  Tesco Mobile app . The rates referenced below relate to charges for anything that’s not included in your plan or if you exceed your allowances.

Bill Pay out of bundle charges

Charge typeLegacy Plans 2011Legacy Plans 2013Legacy Plans 2016Legacy Plans 2017Current plans from 15 June 2021
Calls to mobiles and landlines within the Republic of Ireland20c per min25c per min30c per min32c per min32c per min
Texts to all mobiles within the Republic of Ireland10c per SMS13c per SMS14c per SMS14c per SMS14c per SMS
Data usage outside of bundle2c per MB2c per MB2c per MB3c per MB0.5c per MB*
* 1c per MB will apply to customers on the €20 All In 30 day SIM plan from launch on 2 March 2020. The €35, €40, €45, €50 and €55 plans and the €15 Family SIM plan have unlimited data so the 0.5c per MB won’t be applicable.

Voicemail is charged at 20c per min out of bundle for Bill Pay customers.

For all data usage outside of your allowance, each data session will be billed per MB with a minimum charge of 1MB. A minimum of one minute will be charged, after which, per second billing will apply.

Prepay out of bundle charges

Charge typeRate
Calls to landlines and mobiles within the Republic of Ireland45c per min
Texts to all mobiles within the Republic of Ireland20c per SMS
Data usage outside of bundle10c per MB
Voicemail32c per min

All chargeable calls to Irish landlines & mobiles outside of your allowance or in excess of fair usage policy will be subject to a call set up fee of 12c.

For all data usage outside of your allowance, the charge on each session will be per MB with a minimum charge of 1MB. A minimum of one minute will be charged, after which, per second billing will apply.

Prepay credit refund

A prepay customer is entitled to a refund of any remaining top-up credit paid for by them when they switch to another operator and claim that refund within 3 months of switching. Prepay credit refunds are subject to a €10 administrative charge.

Other ROI Calls and Messages

Call typePer minute or message charge
Customer Care 1749 (per call)Free
Multimedia messaging€0.20

International & Roaming

If you would like to be brought to our International & roaming rates for all countries, please click here.

Other Services

Call typePer call / per minuteCall charge per call
Call ForwardingPer CallStandard call rates apply
Universal Access Number - 0818Per Minute€0.20
Emergency ServicesFreeFree

A minimum of one minute will be charged, after which, per second billing will apply.

Premium Calls Costs from Republic of Ireland

Call typePer call / per minuteRate
1512 NumberPer Call€0.50
1513 NumberPer Call€0.70
1514 NumberPer Call€0.90
1515 NumberPer Call€1.20
1516 NumberPer Call€1.80
1517 NumberPer Call€2.50
1518 NumberPer Call€3.50
1520 NumberPer Minute€0.30
1530 NumberPer Minute€0.50
1540 NumberPer Minute€0.70
1550 NumberPer Minute€1.20
1560 NumberPer Minute€1.80
1570 NumberPer Minute€2.40
1580 NumberPer Minute€2.95
1590 NumberPer Minute€3.50
1598 NumberPer Minute€3.50
1599 NumberPer Minute€3.50
SatellitePer Minute€8.20

A call cost of one minute will be charged; after that, per minute billing will apply.

Premium Text Messages Service Costs from Republic of Ireland

Call typeCharge per message
Receiving Standard Text MessagesFree
Sending SMS to a Service Provider
  • 50000–50998 — Free
  • 51000–51998 — Up to €0.16
  • 53000–53998 — Up to €0.80
  • 57000–57998 — €0.80 or above
  • 59XXX — Adult Services — variable prices
Receiving SMS from Service ProviderVariable — see Service Provider

Directory enquiries

Call typeCharge per minuteConnection charge
Directory enquiries 11850€2.95€5.89
Directory enquiries 11860€3.15€6.30
Directory enquiries 11811€1.65€2.60
Directory enquiries 11818€1.10€2.60
Directory enquiries 11822€0.80€1.90
Directory enquiries 11824€1.80€3.70
Directory enquiries 11827€0.75€1.80
Directory enquiries 11890€1.20€3.10
Directory enquiries 11888€0.65€0.80
Directory enquiries 11891€0.80€2.85

Low Call Costs from Republic of Ireland

Changes to 1850, 1890 and 076 Numbers from 1 January 2022
From 1 January 2022, numbers beginning with 1850, 1890 and 076 will no longer be in use. If you dial these numbers, you will receive the following automated message: “You have dialled a number that is no longer in service. Please check online for a new number. You have not been charged for this call”. For more information, see www.comreg.ie/NGN.

Call typePer call / per minuteRate
1800 NumberFreeFree
1850 NumbersPer MinuteStandard call rates apply
1890 NumbersPer MinuteStandard call rates apply
1891 NumbersPer Minute€0.12
1892 NumbersPer Minute€0.20

Help Centre Search

Find information about your plan details, billing, coverage, and more.

Call us image

Call Us


Choose your new handset and price plan from the great offers available from our Telesales team.


089 494 1000

Mon-Fri                     9.30 am - 8.00 pm

Sat                              9.30 am - 6.00 pm



Chat icon

Chat to us

You can always chat to a member of our team.

Sun-Sun

8.00 am - 8.00 pm

Live chat now
Location Icon

Call in to see us

Drop into one of our 46 Phone Shops across Ireland.

Store Locator