Send settings

If you are experiencing any issues with your data services, you can resolve them in two easy steps.

Before you begin, ensure you are registered on the  Tesco Mobile app , where you can also manage your account, set up recurring top-ups, recurring payments, and register your Clubcard for additional benefits.

Option 1: Receive Settings via SMS

1. Send the word "data" to 174705 (free of charge).

2. You will receive a configuration message.

3. Open the message and select Install or OK.

4. Your settings will update automatically.

5. Restart your device once completed.

Option 2: Manually Check Your Device Settings

For Android:

1. Go to Settings.

2. Select Connections > Mobile networks > Access Point Names.

3. Check the following:

• APN Name: Tesco Mobile Internet

• APN: tescomobile.liffeytelecom.com

• APN Type: default

• IMSI: MVNO

• Ensure Proxy and Port are set to "Not Set".

• Save the APN settings once completed.

• Restart device.

For Apple:

1. Go to Settings.

2. Select Mobile Service > Mobile Data Network.

3. Ensure the APN is set to tescomobile.liffeytelecom.com.

4. Username and password can be left blank.

If settings do not match, update them manually and save, ensure to restart your mobile device.